Ever wondered how many times your customers hear busy tone?
Call queuing at the network means your caller will never need to hear a busy tone ever again no matter how few lines you have and how many staff you have answering the phones. There is no need to change your telephone system because the queuing is managed in the public network.
You can even use your existing telephone number or alternatively choose from a range of Non Geographic (0800, 0844, 0845, 0871, 03xx) Numbers or a new Geographic one for almost any 01/02 number in the UK.
You can provide your waiting caller with useful advise which may help to improve your call handling. Or maybe you would like to provide them with product information or deliver promotional messages...it’s your call, you are in control